Chase Ultimate Rewards Account access, and Customer Services Detail

If you have a Chase credit card which earns Ultimate Rewards points, You will see the the procedure you need as a Chase Ultimate Rewards credit card Person to access their account and get customer service help if needed:

Method of Access Account Online

• Sign in to your Chase Ultimate Rewards account here.

Chase Ultimate Rewards Phone Numbers

You’ll contact Chase’s standard credit card customer service for most Ultimate Rewards
• The general Chase credit card phone number for Ultimate Rewards questions is
• You can also call the Chase Freedom customer service phone number: 1-800-524-
• You can also call the Chase Sapphire customer service phone number: 1-800-493-

Chase Ultimate Rewards Travel Customer Service

If your Chase Ultimate Rewards question is specific to a travel reservation made with
Ultimate Rewards points, you can call one of the following phone numbers to reach a
Chase Travel Specialist:
If you hold a Chase Sapphire Preferred or Sapphire Reserve card and have a
travel question, the customer service phone number to call is 1-866-331-0773.

If you do not have a Chase Sapphire credit card but have a travel question, call 1-

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