You will see the the procedure you need as a JCPenney Credit Card Person to access their account through internet, in which they can make online payments, reach customer services number for further assistance. JCPenney credit card is created by Synchrony Bank, and you will face most issues related to your account with Synchrony Bank.
Method of Access Account Online
Helpline Number-Make Payment by Phone
• The JCPenney credit card customer service phone number for payments and
other assistance: 800-542-0800.
Credit Card Physically Payment Address
JCPenney Credit Card
O. Box 71719
hiladelphia, PA 19176-1719